Flipfares.com Revision Date October 24th, 2017
As a prerequisite of User use of the web portal & mobile apps, User agree that (i) User are at least eighteen years of age; (ii) User have the right and authority to enter into a legal obligation; (iii) User will abide by the terms; (iv) User will only use the web portal & mobile apps to make valid reservations for User or for another person User have informed about these Terms; (vi) all information given by User is true, accurate, current and complete; and (vii) will supervise and be completely responsible for any use of User account.
All flipfare.com(web portal and mobile apps) data and information is proprietary to us or our suppliers and providers. This includes fares, and/or obtainability of travel, and our software used to provide this information. It is understood User may make copies of Users’ travel itinerary booked through our site, and User agrees not to modify, copy, distribute, transmit, reproduce, publish, create plagiaristic works from, or sell any information, software, or data obtained from our web portal & mobile apps. Furthermore, User agrees not to:
Some third-party providers offering certain activities or services may require User to sign their liability waiver in advance of participating in the service and/or activity they offer. If User does not sign User understand supplier's rules and restrictions may result in cancellation of User reservation and/or in User being denied access to the chosen travel services and forfeiture of any monies. Please read these additional terms and conditions carefully.
Flipfares.com has no control over airline fares and prices hence, airlines and other travel suppliers may change their prices without notice. Flipfares.com can only guarantee prices when the purchase has been completed and the tickets have been issued. We reserve the right to cancel User booking if full payment is not received.
Fraud: If User booking or account shows signs of dishonesty, we retain the right to cancel any bookings associated with User account, and close any accounts. We have the right to close User account and/or restrict User access to the web portal and mobile apps at our sole discretion. If User has been advised by us that User Account is closed and are prohibited from using the web portal & mobile apps, any ensuing access or use by User shall be unauthorized and unlawful.
Flipfares.com is not privy to foreign admission requirements, it is User responsibility to obtain this knowledge and make sure User travel documents are adequate. It is to User best interest to review and have information regarding travel to international destinations:
Information: The information, we publish on our web portal and mobile apps may at times have errors and inaccuracies, such as pricing errors. Flipfares.com disclaims liability for any errors relating to the information online on our web portal and mobile apps. In addition, we withhold the right to correct any pricing errors, and offer the prospect to keep User pending reservation at the correct price. Flipfare also gives User the option to cancel User reservation without penalty.
Viruses: We at flipfares.com and affiliate suppliers do not warrant any information, software, products, and services are free of viruses or other harmful components.
Suppliers: The third party suppliers providing travel or other services on the flipfares.com web portal and mobile apps are independent contractors and not agents or employees of Flipfares.com. Therefore we are not liable for any errors, omissions, warranties, or negligence from third party suppliers. Flipfares.com accepts no liability for any Flipfares.com has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
Liability: Limited Liability, if found liable for any loss or damage despite the disclaimer, then Flipfares.com and/or their third party suppliers will in not pay more than (a) the service fees User paid to Flipfares.com in connection with the booking transaction(s) on the web portal & mobile apps, or (b) One-Hundred Dollars (US$100.00).
User agree to indemnify and Hold Harmless Flipfares.com, and/or their respective suppliers and any of their agents from any claims, losses, damages, or other costs or expenses of any kind or nature including reasonable legal and accounting fees, brought by third parties as a result of:
The web portal & mobile apps may contain hyperlinks to websites operated by parties other than Flipfares.com. Our inclusion of hyperlinks to such websites does not imply an endorsement of such websites. Such hyperlinks are provided for User reference only. We do not control these sites as such; it is up to User to take measures to ensure that whatever links User select is free of such items as viruses, and defects and other items of a destructive nature.
Currency Converters are available online. We do not verify the rates as accurate, and the actual rates may vary. Flipfares.com does not endorse the use of this information for any purpose other than User personal use; therefore, we suggest User check the date on the currency converter feature for the day that currency was last updated.
Be aware that most banks and credit card companies charge additional fees for international transactions. The currency exchange rate and foreign transaction fee is determined by User bank on the day that they process the transaction. If User has any questions about these fees and/or the exchange rate, please contact User bank.
All content encountered while using our Services is considered intellectual and proprietary property of Flipfares.com, and are protected by U.S. and international copyright and trademark laws. This includes logos, designs, text, graphics, pictures, information, data, software, sound files, other files.
As a user of our web portal & mobile apps or Services User is granted a limited, nonexclusive, non-sublicenseable consent to access and use the Services and Content. This consent does not include resale of the content, the distribution or modification of the content. It is prohibited to use data mining, robots or any other methods to extract proprietary information. Any use of the Services other than for their intended purposes is strictly prohibited and will terminate the rights of the user. Our consent for User to use our services and content is revocable at any time, with or without notice.
In accordance with the Digital Millennium Copyright Act ("DMCA") and other laws, we have a policy of terminating the account of users who are deemed to be repeat infringers, who infringe any intellectual property rights of others.
If User believe that User account or the account of another user has been infringed upon User may supply us with any information sufficient for us to verify the accusation.
If User believes that anything on the Services infringes any copyright User own, User may file a notice of such infringement at the address below. Be aware that if User knowingly make any false misrepresentation in User notification, User will be liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of misrepresentation. We suggest that User seek legal counsel before filing a notice. Any misrepresentations in User notice regarding whether content or activity is infringing may expose User to liability for damages (including costs and attorneys' fees).
Notices and counter-notices with respect to the Services should be sent to us by email at firstname.lastname@example.org to for the fastest resolution.
Patent Notices: Patents owned by a Flipfares.com may apply to the Services and to the features and services accessible through the Services.
If the circumstance a dispute does arise between the User and flipfares.com, we request User to contact our customer service department in order to provide User with an effective means of resolving the dispute quickly. Accordingly, the Parties agree that we shall resolve any action, claim or controversy at law or equity (a "Claim") that arises out of User’s use of the Services. User has the option to submit a claim within two (2) years to the state or federal courts located in the Jurisdiction of Texas.
Mandatory Arbitration: Any Claim where the total amount in controversy is less than $10,000 will be resolved through binding arbitration initiated through the American Arbitration Association ("AAA"). The AAA Rules are available online at www.adr.org or by calling the AAA at 1-800-778-7879.
Waiver: User understands and agrees that, by entering into these terms, the User and flipfares.com are each waiving the right to a trial by jury or to participate in a class action with respect to the claims covered by this mandatory arbitration provision.
Inappropriately Filed Claims: All Claims User bring against us must be resolved in accordance with Flipfares.com’s "Resolution of Disputes" section. All Claims filed or brought divergent to this "Resolution of Disputes" section will be considered Inappropriately filed and void and furthermore, we may recover attorneys' fees and costs provided that we have notified User in writing of the Inappropriately filed Claim, and User has failed to promptly withdraw the Claim. Insomuch, if we take action to enforce these Terms, we will be entitled to recover from User attorney's fees and any costs of litigation, in addition to any other relief, to which we may be entitled.
Injunctive Relief: User agree that a violation of any of these Terms will cause irreparable damage to us and furthermore User agrees that we shall be entitled to seek an injunction from any court to restrain such violation by User
User, hereinafter referred to as the (“User”) must be at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions herein. The “User” is responsible for any bookings and travel reservations made by the User or by any person who has been granted authority. User guarantees all information given is accurate. Furthermore, the User warrants that the traveler is not an unaccompanied minor.
The Booking terms of including but not limited to price, availability and/or dates of travel are not guaranteed until the booking is completed between User and the Travel Supplier and a ticket has been issued and/or a reservation has been made and confirmed by the Travel Supplier. Once the ticket is issued User can only cancel or change the details (such as names or destinations) of User Booking at our sole discretion and in accordance with these Terms & Conditions.
Neither Flipfares.com nor its affiliates accept any responsibility, and User will not be entitled to any refunds whatsoever, if User is denied boarding, delayed or deported due to non-fulfillment of the above. We reserve the right to change the Booking process at any time, with changes automatically taking effect from the date such changes are posted on the Site.
Pricing, Taxes/Fees, and Payment: Our combined total prices includes, taxes and fees pertinent to airfare, hotel accommodation, this may also include fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the Third party Supplier at time of check-in. User is solely responsible for any such additional charges due and if User has any questions about such charges, please contact the Travel Supplier directly.
Payment must be made in full with a valid credit or debit card at the time of Booking. Flipfares.com accepts all major credit or debit cards with a verifiable billing address. User hereby authorize Flipfares.com and its authorized third party to process the charge to the credit or debit card User provide to us for the total amount of User Booking. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the Users bank or credit card Company for any reason
All of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable. If you have purchased Trip protection insurance and travel has not commenced you may be entitled to a refund if certain conditions are met. User must call our customer service center to cancel. Once User has provided our customer service agent with User cancellation request, we will then send User an email notification that User request has been received. This email provides User with an acknowledgement of the request and provides a tracking number. Refunds are based on third party supplier’s rules and regulations. Our services fees associated with the original travel reservation are not refundable. All refund requests are processed in a sequential format. We are unable to provide a specific time line for how long it may take for this requested refund to be processed. Generally, all suppliers will charge a penalty for refund. Apart from the airlines and other suppliers refund penalties, Flipfares.com will charge a fee for processing. All refund fees are charged on a per ticket per person basis.
Flipfares.com or issuing Agency is not responsible for flight changes, visa requirements, transit airport restrictions, penalties, non-refundable tickets and baggage allowance changes. Passenger responsibility to check prior to booking tickets and travel. Flipfares service fee in addition to Airline Cancellation and airline change fee.
Airlines may change penalties and change fees without notice. Please contact travel agent for more details.
All Airlines have differing rules and policies regarding schedule changes, which are beyond our control. Due to the operational needs of each airline, changes are often made to the flights that they are currently operating. Often these changes are a prediction of travel needs for a future dates but can also reflect same day changes. Types of changes could be: flight number changes, time changes, routing, date changes and or cancellations. Cancellations include when an airline has stopped or temporarily canceled service to certain cities, or stopped service on certain days of the week. Airline cancellations may occur due to peak travel seasons; airport terminal or gate changes; fuel prices; civil unrest; force majeure; and or bankruptcy. Flipfares.com does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines.
Please reconfirm your flights with the airline 3 (three) days prior to each travel date. Airlines may change the flight or cancel the flight without notice, passenger(s) are responsible to recheck with airlines on flight changes and itineraries.
All visa requirements Passengers responsibility. Passenger(s) are responsible for verifying that their Passport is valid 6 (six) months beyond the scheduled return date, as well as any transit or visa requirements for each destination.
Excess Baggage: If User has excess baggage, User will have to pay excess baggage fee collected by each airline. Airlines may charge fees for the first bag checked-in; we recommend traveling light to reduce these costs. To find the baggage fees for each airline, please visit airline’s online website.
Baggage fees per checked bag range from $15 up to $200 or more depending on the size and weight of the bag. These fees are paid directly to airline.
Policy on connecting flights: When there are two different airlines involved for connecting flights, User may have to reclaim User bags and check-in again. If User has excess baggage, User will have to pay the excess baggage fee again by each airline. To locate the fees on baggage check-in by airlines, please visit the airline’s online website.
Baggage Liability: For flights within the U.S., federal rules require any limit on an airline's baggage liability to be at least $3,300 per passenger. For international travel (including domestic portions of international journeys) different liability limitations apply to the loss, delay, or damage to baggage Airlines assume no liability for fragile or perishable articles. Further information may be obtained from the airline.
User registration to our site is perceived as agreement to these terms.
All such changes are governed by the airlines' rules and regulations and are out of our control...enter into this agreement and to use the Site in accordance with all Terms & Conditions herein.
Flipfares.com gift card policies apply on all gift card promotions issued through Flipfares.com. Gift card policies and terms listed below. Vendor terms also apply on gift cards issued.
Flipfares.com Gift card offers are limited to certain routes, airlines, origins, destinations and date&time of travel. Flipfares.com gift card offers cannot be combined with other offers. Flipfares gift cards may not apply or display when direct discount offer to price is available and applied to final price. Flipfares.com do not guarantee gift card or offers on every booking. Gift cards when combined with any special fare offers or any discounted offers are limited and does not apply and subject to change based availability.
Flipfares.com gift card offer inquiry should be made prior to confirming or buying the travel tickets. Gift card offer will be displayed in confirmed itinerary email where available and offered. Flipfares.com gift card inquiry can be made through customer support email only.
Flipfares.com below terms apply for all confirmed gift card email sent to customer email from email@example.com. Gift card confirmed email sent only for ticketed itineraries. Gift card confirmed email or Gift card value is void in cases of date changes and cancellations made on ticketed itineraries.
Gift card will be issued after seven days of ticket issue date
Gift card offer cannot be combined with any other special offers or promotions
Gift card value will be deducted or charged back in case of ticket cancellations or changes
Ticket changes and cancellations will not apply with gift cards promotions
Gift card once issued, and received, FlipFares.com is not responsible of lost or expired codes
Gift card will expire based on validity terms specified with offer
Please contact FlipFares.com customer service if gift card not received after seven days
Terms & Conditions *Amazon.com is not a sponsor of this promotion. Except as required by law, Amazon.com Gift Cards ("GCs") cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods at Amazon.com or certain of its affiliated websites. For complete terms and conditions, see www.amazon.com/gc-legal. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon ®, TM & © are IP of Amazon.com, Inc. or its affiliates.
Flipfares 'Gift cards on every booking" campaign has certain restriction apply. Please see Gift card terms and conditions for more information.
FlipFares Gift Card offers and vendors are limited and subject to change based availability. Any or all gift card vendors are not associated directly or indirectly with Flipfares.com. Any or all Airlines with gift card promotions are not associated directly or indirectly with Flipfares.com
Getmax membership gives our customers to create a account and access discounted fares and offers from flipfares.com engine. Membership accounts are created only after Identity verification is completed. Please refer to identity verification process details for more information.
All member benefits and benefits policies are listed below
Exclusive benefits include
Cancellation terms and conditions apply. All cancellations will strictly follow airline cancellation rules and regulations. Some cancellations within 24hrs may have cancellation charges and penalties as per airline rules and regulations. Date changes within 24hours are also allowed based on airline rules and regulations. And only If allowed without any charge. Flipfares.com is not responsible for airline charges if applied within 24hrs of ticketing.
24hours cancellation policy apply on new issue tickets only. 24hours cancellations policy does not apply on date changes and reissue of tickets. 24hours cancellations policy does not apply on cancellation of issued tickets. 24hours cancellation policy limit is calculated based on the ticketed time. 24hours calculation ends 12am CST on the day of ticketing. For example: tickets issued at 6AM CST will have 18(eighteen) hours cancellation validity until 12AM the same day. Tickets issued at 7PM CST will have 5(five) hours cancellation validity, until 12AM CST the same day.
Airlines restrictions as per regulations. On cancellation and changes if allowed, Flipfares.com will charge agency fees. Agent fee of $50 for changes (excluding airline fees+fare difference) and $100.00 per ticket on cancellations(excluding airline charges) is charged. Name changes are not allowed. The airline may charge additional fees for checked baggage or other optional services.
Text message services are offered for Getmax members. PNR services with limited text will be notified to customer using the mobile number given or registered with getmax account. Text messaging services are limited and may change without notice. Flipfares.com is not responsible for mobile carrier charges on messages sent to customer mobile.
Please note: Carrier messaging and data rates may apply.
Getmax members receive exclusive coverage on travel baggage on international travel. This coverage is only included on international travel. Baggage coverage with membership is free(for limited time only) non Getmax members and travellers can buy baggage coverage at the time of booking. Flipfares.com has limited policy on baggage coverage and may change rules without notice.
Lost Baggage Coverage (LBC) is brought to you by Tripsolver agency service agreement with Blue Ribbon Bags. Payments are per the terms and conditions of the Blue Ribbon Bags Service Agreement. Please check below 'what do if your bag does not arrive(BRB Service)' for reporting your claims and help services
What to do if your bag does not arrive (BRB Service):
If your bag does not accompany you to your flight's end-point destination you must report it to the airline before reporting it to Blue Ribbon Bags. Undelivered bags must be reported to Blue Ribbon Bags within 24 hours of your flight landing. You may report the mishandled bag to us either by phone at +1 888-BAGGAGE (+1 888-224-4243), or online at https://www.blueribbonbags.com/MbrFilingPassenger, 24 hours a day, 7 days week.
Please be sure to retain the baggage tracking information (file reference/locator number) the airline provides you with when filing a lost baggage claim with them, as Blue Ribbon Bags will require this information to process your mishandled baggage report. Undelivered bags must be reported to Blue Ribbon Bags within 24 hours of your flight landing.
If you have any questions please do not hesitate to contact Blue Ribbon Bags by sending an email to info@BlueRibbonBags.com. We are here to help you 24 hours a day, 7 seven days a week. Travel safe and worry free!
THE BLUE RIBBON BAGS SERVICE IS NON-REFUNDABLE OR TRANSFERABLE. NO REFUNDS OR CREDITS WILL BE ISSUED. IF YOUR FLIGHT IS CANCELLED AND A NEW FLIGHT IS BOOKED IN ITS PLACE, YOU MUST EITHER INFORM US OF THE CHANGE PRIOR TO YOUR NEW FLIGHT'S DEPARTURE OR PURCHASE A NEW SERVICE FOR YOUR NEW FLIGHT. ALL CHANGES MUST BE REPORTED TO BLUE RIBBON BAGS BY EMAILING US AT info@BlueRibbonBags.com, AND PLACING YOUR SERVICE AGREEMENT NUMBER IN THE SUBJECT LINE. YOU MUST LIST, IN THE BODY OF THE EMAIL, YOUR AIRLINE AND AIRLINE CONFIRMATION NUMBER, YOUR ORIGINAL FLIGHT NUMBER AND THE NEW FLIGHT NUMBER IS IT BEING CHANGED TO. IF THE AIRLINE IS CHANGING AS WELL, YOU MUST ALSO INFORM US OF THE NEW AIRLINE YOUR NEW FLIGHT IS ON.
Each purchase is subject to the terms and conditions of the Blue Ribbon Bags Service Agreement. Your Service Agreement is available online at https://www.blueribbonbags.com/ServiceAgreement .
For your security, a one time access code is required. Using this one time access code we verify your identity and issue a permanent PIN to access Flipfares.com Membership account.
By selecting ‘Send Code’, You agree that we may send the code to the contact information you provided. We would require your mobile number only to receive one time code. If you have provided a mobile number, we may send the code by text message.
Please note: Carrier messaging and data rates may apply.
Identity verification is an additional layer of security that safeguards your membership account, your transactions and other account information.
When verification is required, we’ll send a one time numeric code using the text message delivery method you selected, and once received you will enter online. You can use this code only once and will expire after a short period of time. You can request a new code if received code expired.
You may not receive your code immediately. Please allow a few minutes for delivery. Once you receive your code, please enter it immediately.
If you do not receive your code, please verify that:
If you do not receive your code, or if the code you received has expired, you can request a new code. In case of invalid code entry message please contact customer service for further assistance
Your code was sent to xxx-xxx-xxxx your registered mobile number by text message. Enter your code as soon you receive it.
All legends and tags with '*' or '#' or '^' or '**' or '***' refers to Flipfares.com terms and conditions and policies. With reference to '*T&C Apply' or '*Terms and Conditions Apply' or '*Conditions Apply' or '*Certain Restrictions Apply' legends and tags refers to Flipfares.com terms and conditions and policies specified in this page.
Flipfares deals and published fares in email and on web portal & mobile apps are limited by travel date and published dates. Some or all deals, fares and prices may not be available and may change without notice as per airline rules and regulations.
Flipfares compares fares from travel providers and agents. Flipfares is not responsibility for unavailability or fares changed without notice. Flipfares provides fares, prices wherever available. Please see Special fare policy for more information.
*Flipfares.com is only a supporting sponsor of the event. Flipfares.com is not directly associated with event tickets or event management. Flipfares.com event gift cards cannot be combined with any other offer or travel ticket deals. Flipfares.com event gift cards cannot be transferred for value or redeemed for cash. Flipfares.com event gift cards can be used only for purchases of eligible event tickets at available ticketing partners affiliated websites
*Flipfares.com event gift cards are issued as FF Claim Codes. Designed and generated exclusively for a specific event and cannot be used with multiple events and shows. All event gift cards have Flipfares.com copyrights., all issued trademarks belong to Flipfares.com, Tripsolver Inc or its affiliates.
*Flipfares.com event gift cards have no expiry date, but however are limited with availability of event tickets. Flipfares.com event gift card do not guarantee event tickets or confirm tickets. Flipfares.com event claim codes may expire without notice. Flipfare.com event gift card has no service fees.
Mobile apps Extra gift card is limited time only. Extra gift card is available on selected airlines only. If qualified and available on a booking, agents will issue gift card after booking is completed. Gift card is limited to per PNR or completed ticket booked. Gift card is not issued per traveler. Gift card cannot be combined with any other Flipfares.com offer. Flipfares.com reserves the right to reject or invalid offer at any given time or based on any condition. Flipfares.com reserves the right to reject gift card if multiple PNR's created for same family or multiple tickets for similar travel. Mobile apps Extra gift card offer may be voided without notice.
Thank you for using the Flipfares.com Service!